Managed monitoring

A watchful eye.
A stronger baseline.

24/7 automated device-health monitoring, routine maintenance, and endpoint protection for supported computers. Proposed at $50 per computer, per month.

Let’s talk
01 / MONITOR

Watch the vital signs.

Automated monitoring checks CPU, memory, storage, and critical services. Incident notifications help make device-health issues visible. Monitoring runs continuously; human response follows agreed business hours unless separately contracted.

02 / MAINTAIN

Keep everyday care moving.

Operating-system and supported application patch management, plus automated routine maintenance. We agree on supported systems and the maintenance scope before onboarding.

03 / PROTECT

Keep protection in the picture.

Managed antivirus / endpoint protection with centralized security alerts. Manual investigation and remediation of alerts are not included in the monitoring-only price unless explicitly defined.

04 / REVIEW

Know how the devices are doing.

Monthly health reporting brings the device picture together. Your scope defines supported endpoints, alert severity and response targets, licensing, and responsibilities.

GOOD SUPPORT STARTS WITH CLARITY

A watchful system.
A human next step.

Automated monitoring and hands-on help do different jobs. Your monitoring plan watches device health, manages patches, and brings security alerts together.

When an issue needs a person, the work follows your agreed support scope. Monitoring alone doesn’t include manual investigation or remediation.

Know what’s included
A clear place to start

Your computers.
One simpler plan.

Monitoring by the computer. Remote support by the company. See how the proposed plans fit together.

Build your estimate

Proposed pricing · October 14, 2026 · Planning figures, subject to a written scope and final quote.

01 / THE FOUNDATION

Managed
Monitoring.

$50per computer
per month

Keep an eye on the devices your business runs on.

  • 24/7 automated device-health monitoring
  • OS & supported application patches
  • Managed antivirus / endpoint protection
  • Routine maintenance & incident notifications
  • Monthly device-health reporting
Discuss monitoring

Human response during agreed business hours. Manual alert investigation and remediation are excluded unless explicitly scoped.

02 / THE HUMAN HELP

Remote IT
Support.

$100per company
per month

An optional add-on for managed monitoring customers.

  • 60 minutes of remote help each month
  • One pooled allowance across your company
  • Email, printer & application troubleshooting
  • Routine workstation & user issues
  • Extra time: $125/hour in 15-minute increments
Add a human hand

Unused minutes expire each month. Additional time is $31.25 per 15 minutes. On-site and after-hours work are quoted separately.

Let’s get your IT in order

Less IT friction.
More business.

Tell us about your team, your technology, and what keeps getting in the way. We’ll start with a conversation about what you need.

Talk about your IT Or email info@stackslv.com